Refund Policy
Last Updated: November 4, 2025
1. Our Promise
At Offgrid Genius, we believe that trust is earned. We want every subscriber and customer to feel confident that they’ve made the right choice — without any risk or obligation.
If you’re not satisfied for any reason at all, simply request a refund. No forms. No conditions. No fine print. We call it an unconditional satisfaction guarantee.
2. How It Works
If you’ve purchased a paid subscription or digital product from offgrid-genius.com, you can request a full refund at any time within 14 days of purchase.
You don’t have to explain why. Whether it’s not what you expected, you changed your mind, or life just got in the way — we’ll honor your request, no questions asked. Refunds are processed promptly to the original payment method once verified.
To request a refund, simply email:
📧 support@offgrid-genius.com
Please include your name, the email address used for purchase, and your transaction date (if available) so we can locate your order quickly.
3. How Refunds Are Processed
All payments for Offgrid Genius are handled securely by Stripe, a global payment processor that uses encrypted technology to protect your data. When you request a refund:
- We verify the original transaction through Stripe.
- The refund is issued directly back to your payment method (credit or debit card).
- Depending on your bank, refunds typically appear within 3–10 business days.
Offgrid Genius does not charge any refund processing fees. We also do not store or have access to your card details at any point — all payment information is managed safely by Stripe.
You can learn more about Stripe’s practices by visiting: Stripe Privacy Center – https://stripe.com/privacy
4. Our Philosophy on Refunds
We operate on simple principles — fairness, transparency, and respect for our readers. If something you purchased doesn’t feel right, we’d rather make it right than keep your money.
Our mission is to build a community of trust around practical, independent learning — and that starts with how we treat our customers. Every refund request is handled personally and promptly. There’s no approval process or automated denial system. We trust our readers just as we hope they trust us.
5. Questions or Feedback
If you’re unsure about your eligibility or have questions about a recent purchase, please contact us at support@offgrid-genius.com. We’re happy to help, even if your request falls outside the 14-day window. Sometimes, a quick message can resolve a concern without needing a refund — but that’s always your choice.
6. Final Notes
- Refunds apply to all digital products and subscriptions sold directly through offgrid-genius.com.
- Purchases made through third-party platforms (such as external marketplaces) may be subject to their own refund terms.
- We reserve the right to modify this policy in the future, but never to reduce your rights — only to make them clearer.
The “Last Updated” date at the top of this page reflects the most recent version. Any future updates will be posted here before taking effect.
In short:
If you’re not happy, we’ll refund you. No conditions. No hassle. Just fairness.